ACCESSIBILITY POLICY
ACCESSIBILITY FOR EMPLOYMENT
Bight Restaurant and Bar is committed to ensuring accessibility in the hiring process. Please inform us if you require any accommodations and we will do our best to provide reasonable accommodation.
ACCESSIBILITY FOR SERVICE DELIVERY
POLICY STATEMENT
Bight Restaurant and Bar is committed to providing goods and services to persons with disabilities in a manner that respects the individuals’ dignity, independence and takes into account the specific disability of the individual consistent with the Accessibility for Ontarian's with Disabilities Act, 2005 and with any subsequent amendments to the Act.
Bight Restaurant and Bar will use alternative methods to ensure customers with disabilities have equal access to goods and services, to the extent we are able.
Bight will encourage the use of individual assistive devices, support persons and guide dogs required by the individual to maintain their independence within the limitation of Bight, as long as to do so does not present a safety risk that extends beyond the individual.
Bight Restaurant and Bar will ensure employees who may provide goods and services to customers with disabilities will be trained/educated in respect to the provision of such services and are made aware of this policy and any revisions.
This policy will be made accessible to the public and provided in an accessible format and/or with communication supports, upon request.
Successful candidates will be notified of our accommodation policies as required under IASR s.23(3).
In this policy,
Disability is defined by the Accessibility for Ontarian's with Disabilities Act, 2005, and the Ontario Human Rights Code, and refers to:
a) Any degree of physical disability, infirmity, malformation or disfigurement that is caused by bodily injury, birth defect or illness and, without limiting the generality of the foregoing, includes diabetes mellitus, epilepsy, a brain injury, any degree of paralysis, amputation, lack of physical co-ordination, blindness or visual impediment, deafness or hearing impediment, muteness or speech impediment, or physical reliance on a guide dog or other animal or on a wheelchair or other remedial appliance or device;
b) a condition of mental impairment or a developmental disability;
c) a learning disability, or dysfunction in one or more of the processes involved in understanding or using symbols or spoken language;
d) a mental disorder; or
e) an injury or disability for which benefits were claimed or received under the insurance plan established under the Workplace Safety and Insurance Act, 1997.
Guide dog means a guide dog as defined in section 1 of the Blind Persons’ Rights Act.
Service animal means an animal is a service animal if it is readily apparent that the animal is used by the person for reason relating to his/her disability or if the person receives a letter from a physician or nurse confirming that the person requires the animal for reason relating to the disability.
Support person means, in relation to a person with a disability, another person who accompanies him or her in order to assist with communication, mobility, personal care or medical needs or with access to goods or services.
PROCEDURES
Training
All new employees will be trained in their respective responsibilities under the act upon hire and as circumstances dictate.
Disruption in Service
If there is a temporary disruption in the facilities normally used to access the restaurants goods and services, notice shall be given to the public.
Guide Dog/Service Animal
If areas of Bight are not accessible to a guide dog or service animal, by reasons of law, those areas will be identified and provisions made to provide goods and services to the individual in alternate areas, to the extent we are able.
Support Person
If a customer with a disability is accompanied by a support person, Bight Restaurant and Bar will ensure that both persons are allowed to enter the premises together and that the customer is not prevented from having access to the support person. In situations where it is difficult to seat the individual and the support person beside one another, Bight will make every reasonable attempt to resolve the issue and meet the needs of the individual. If an amount is payable by a person for admission to a function or in connection with a person’s presence at the premises, Bight shall ensure that notice is given in advance of the amount, if any, payable in respect of the support person.
Feedback
If barriers to goods and services are identified, individuals may submit their concerns and/or feedback to Bight Restaurant and Bar. Feedback will be responded to, in a manner that takes into account the individual’s needs, and the barriers addressed to the extent we are able to accommodate.
Forms and documents available to the public will be made available in accessible formats and/or with communication supports, upon requests.
Requests for accessible documents and/or feedback can be submitted to:
Mailing: Bight Restaurant and Bar
2201 Sleeping Giant Parkway
Thunder Bay, ON
P7A 0E7
Telephone: (807)622-4448
Email: info@bightrestaurant.ca